Filling our your pet's profile information
Please fill out the health and lifestyle information about your pet as completely as possible. This information is crucial to allowing us to develop more effective therapies for sick pets in the future.
Be sure to scroll all the way to the bottom and hit the green "Save Pet" button at the bottom of the page. This will save your pet's profile in our database.
Congratulations! You have created your pet's profile. Now all you need to do is register their unique 6-character sample ID code (located on the vial) to this profile so that we know that the sample belongs to your pet. From your home page, in the upper right-hand corner, hit "Register Sample" to link their sample code to the profile you just created.
If you have more than one pet:
You will need to create a new Pet Profile for each additional pet. In the upper left-hand corner, you will see your first pet’s name. Click on the small downward-pointing arrow to the right of your pet's name, and an option will appear to "Add a new pet." See below.
After creating a new pet profile for this next pet, you will need to register the 6-character sample ID code to them, just like you did for the first pet.