While we know our Microbiome Restoration System helps many cats and dogs get relief, we also know that every pet is different. If you are not satisfied with our product, contact us within 45 days of shipment and we will refund your purchase (not including shipping).
Over 75% of our customers see a marked improvement in their pet's gut health within five weeks of taking our fecal microbiota transplant capsules. Additionally, many of our customers achieve sustained improvement (lasting six months or more) after one set of capsules. So if you don't see improvement after 30 days, please contact us and we will either send you a booster pack of 20 capsules or refund the amount of your purchase.
All we ask is that you (i) administer the capsules twice per day continuously for 25 days, (ii) complete the two Microbiome Assessments before and after giving your pet the capsules, and (iii) fill out the pet health survey. The assessments and survey will help us understand how your pet is responding to the microbiome restoration.
Should you wish to return any items, you must contact us via this Contact Us form.
Please understand that it will take some time to process your return. Your credit should be finalized 5-10 business days after we receive your return request and samples for microbiome assessment.
You can email or call us with your questions, comments or concerns at any time. We welcome and appreciate your feedback. We hope that you enjoy shopping at AnimalBiome and feel confident about your purchases.