AnimalBiome seeks a part time Customer Service Associate to join our growing team in Oakland, California. The Customer Service Associate will report to the Customer Service Supervisor.
Founded in 2016, AnimalBiome is a biotechnology company working on the cutting-edge of microbiome research. Our products both analyze and restore the gut health of cats and dogs.
Countless bacteria live in your pet’s gut, collectively termed the gut microbiome. Research has shown that a balanced gut microbiome is essential for pet health and longevity. When a pet’s microbiome is improperly balanced, they are at increased risk for a range of health issues, including those related to digestion, skin, and weight. Managing these health concerns can affect quality of life for pets and pet parents.
At AnimalBiome, we use carefully-screened stool from healthy cats and dogs to restore the microbiomes of sick pets. Our products include a unique Microbiome Test, a Gut Health Restoration Supplement (oral capsules), and a Microbiome Restoration System bundle to test microbiome before and after completing the course of capsules.
About the Position
The Customer Service Associate position will be based in Oakland, California. Our office is approximately a 20 minute walk away from MacArthur and 19th Street BART stations. This is an hourly full-time position of 40 hours/week with a flexible work schedule. Salary commensurate with experience.
Applicants should be comfortable with the presence of canine and feline fecal material, though no direct contact with feces will be expected.
Responsibilities may include, but are not limited to:
A candidate will ideally be selected to start in October 2018, but the position will remain open on a rolling basis until filled. For consideration, please complete the application below: